What Can We Help You With?
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Free Design Service
Not sure how to plan your home entertainment system? Our experts are on hand to help.
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Delivery Information
Free UK delivery with express options, so you know exactly when to expect your order.
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Returns
Changed your mind? Return your order easily within 30 days for a refund or exchange.
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Trade Enquiries
Are you an electrician or trade installer? We can help with bulk & trade enquiries.
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FAQs
Got another question that's not covered here? Check out our frequently asked questions.
Need More Advice? Get In Touch
Our Contact Details
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Our Address
K&B Audio Ltd
Unit P1, Pegasus Building
Daedalus Drive
Lee-On-The-Solent
PO13 9GXWhat3Words: oasis.narrow.quest
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Contact Details
T. 02393 190955
E. sales@kbaudio.co.uk
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Opening Hours
Monday - Friday
09:00 - 17:00
Visit Our Showroom
Visit our South Coast showroom to speak to our audio experts, see, hear, and compare products before you buy.
Frequently Asked Questions
Pre-Sales Advice
Can You Help Me Choose A System?
Can You Help Me Choose A System?
Yes absolutely, please feel free to complete our audio consultation request or simply email, call or live chat us for more help.
Do You Have A Shop Or Showroom?
Do You Have A Shop Or Showroom?
Yes, we have a demo room based in Lee-On-The-Solent on the South Coast (near Portsmouth)
Visit our showroom page for further information.
Delivery
Do You Offer Free Delivery?
Do You Offer Free Delivery?
Yes, all orders over £99 are eligible for free mainland UK delivery. Please see our delivery page for full details.
Do You Ship Internationally?
Do You Ship Internationally?
No, we only ship within the UK & Ireland. Please see our delivery page for full details.
Faults & Returns
How Do I Return My Order?
How Do I Return My Order?
You can return all, or part, of your order with 60 days from date of purchase in accordance with our Happy Sound Guarantee.
Visit our returns page for full information or to start your return.
How Long Do I Have To Return An Order?
How Long Do I Have To Return An Order?
You can return all, or part, of your order with 60 days from date of purchase in accordance with our Happy Sound Guarantee. Please see our returns page for full details.
My Item Is Faulty, What Do I Do?
My Item Is Faulty, What Do I Do?
If your item has developed a fault then we are here to help.
Please contact us, preferably by e-mail, and state the problems you are experiencing along with pictures if relevant.
Our team will assist ASAP to get your issue resolved. Please see our contact page for full details.
