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Contact Us

What Can We Help You With?

  • Pre-Sales Advice

    Have questions about a product or need some guidance on the best buy?

  • Delivery

    For help tracking your order or arranging collection from one of our warehouse.

  • Returns

    If you need assistance with refunds, returning a product, or after-sales care.

Get In Touch

Our Contact Details

  • Our Address

    TECH4 Homes Ltd
    Unit P1, Pegasus Building
    Daedalus Drive
    Lee-On-The-Solent
    PO13 9GX

  • Contact Details

    T. 02393 190955

    E. sales@kbaudio.co.uk

  • Opening Hours

    Monday - Friday

    09:00 - 17:00

Frequently Asked Questions

Pre-Sales Advice

Can You Help Me Choose A System?

Yes absolutely, please feel free to complete our audio consultation request or simply email, call or live chat us for more help.

Do You Have A Shop Or Showroom?

Yes, we have a demo room based in Lee-On-The-Solent on the South Coast (near Portsmouth)

Visit our showroom page for further information.

Delivery

Do You Offer Free Delivery?

Yes, all orders over £99 are eligible for free mainland UK delivery. Please see our delivery page for full details.

Do You Ship Internationally?

No, we only ship within the UK & Ireland. Please see our delivery page for full details.

Faults & Returns

How Do I Return My Order?

You can return all, or part, of your order with 60 days from date of purchase in accordance with our Happy Sound Guarantee.

Visit our returns page for full information or to start your return.

How Long Do I Have To Return An Order?

You can return all, or part, of your order with 60 days from date of purchase in accordance with our Happy Sound Guarantee. Please see our returns page for full details.

My Item Is Faulty, What Do I Do?

If your item has developed a fault then we are here to help.

Please contact us, preferably by e-mail, and state the problems you are experiencing along with pictures if relevant.

Our team will assist ASAP to get your issue resolved. Please see our contact page for full details.